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What is Air City Cannabis?

Air City Cannabis is the first NYS Licensed Cannabis company in the Mohawk Valley, specializing in delivering high-quality cannabis products directly to our customers, with a retail dispensary coming soon.

What products do you offer?

We offer an extensive range of over 100 cannabis products from more than 20 trusted brands, including flowers, edibles, concentrates, vapes, and more. Everything is lab tested at 2 stages and 100% NYS compliant.

How do I know your products are safe and high quality?

We source our products from reputable, NYS licensed brands and ensure that each item meets strict quality and safety standards. Our products are tested and verified for purity and potency.

Do you offer any discounts/military discount?

We deeply value the contributions of our military members, veterans, and senior citizens. Unfortunately, due to current licensing regulations, we are not in a position to offer discounts, giveaways, price reductions, or loyalty programs on cannabis products. However, we are actively seeking ways to express our gratitude through non-cannabis-related rewards and special promotions for these esteemed groups. Our commitment is to find significant ways to show our appreciation and bring added value to these important members of our community. Please keep an eye out for future announcements regarding non-cannabis rewards or special offerings for our esteemed customers.

Is there a minimum prder amount for delivery?

Yes, there is a minimum order requirement of $25 for delivery.

Ordering & Delivery

What do I need to order from Air City Cannabis?

To order cannabis products you will need a VALID ID that shows you are over 21. If you have an expired ID, you will not be able to purchase. The following are considered valid forms of ID:
1. A valid federal, state, or local government identification, including IDNYC< stating the customer's age & a features a photograph of the indiviual's face.
2. A valid driver's license or non-driver identification card issued by the department of motor vehicles, the federal government, any US territory, commonwealth or possession, the District of Columbia, a state government within the US, or a provincial government of the dominion of Canada.
3. A valid passport issued by the US government or any other country.
4. An identification card issued by the armed forces of the United States.

How do I place an order?

Use this text to answer questions in as much detail as possible for your customers.

Can I return or exchange products?

Regrettably, we are unable to accept returns on any cannabis purchases. Given the specific nature of our products and the regulatory requirements that govern them, returns are not feasible. However, should you experience any issues with your purchase, we are committed to resolving them. We'll liaise directly with the supplier to identify and rectify the problem, working diligently to find an effective solution. Your satisfaction is our priority, and we're dedicated to ensuring that your experience with our products is both positive and satisfying.

What payment methods do you accept?

We accept Dutchie Pay, an easy, fast, secure payment option available on our website.

Is delivery available in my area?

We currently deliver to select areas in the Mohawk Valley. We are delivering within 30 miles of Rome / Utica NY! Begin the checkout process to see if you are within our range!

How long does delivery take?

Delivery times may vary based on your location and order volume. Typically, orders are delivered within a specific timeframe, which you can find during checkout.

Using Dutchie Pay

What is Dutchie Pay?

Dutchie Pay is a simple, secure, cashless way to pay for cannabis. Quickly & securely connect your bank account and complete your purchase. Next time, you can use Dutchie Pay with a single click log-in.

How do I sign up?

Select Dutchie Pay as your payment option when you checkout. After a quick one-time sign-up, securely connect your bank account and complete your purchase with a single tap.

Is Dutchie Pay safe?

Yes. The ACH network is highly regulated, meaning there are fraud protections and security infrastructure in place to protect both customers and businesses from any vulnerabilities.

How will Dutchie Pay appear on my bank statements?

This can vary by bank, but generally payments made with Dutchie Pay will show up as line items that have a combination of “Dutchie” and the amount of the transaction.

I don't see my bank account.

Dutchie Pay integrates with 95% of all US banks. If your bank doesn’t appear in search, it’s likely unsupported and you’ll be unable to use Dutchie Pay with that specific account.

My Dutchie Pay transaction was declined.

There are a number of reasons why your Dutchie Pay Transaction could have been declined, with the most common reason being that there were insufficient funds available in your bank account to process the transaction. 

Have More Questions? Contact Us!

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